Privacy policy

OCO Trailer Rentals provides trailer rental services, including rental management, operational tools, and customer support (collectively, “Services”). When you interact with our website or conduct business with us, we act as the data controller of the Personal Information collected and process it according to this Privacy Policy.

The type of information we collect depends on your interactions with us. We gather information when you visit our website or engage in business transactions with us.

1.1 Information Collected Through Our Website

We may collect the following types of Personal Information when you interact with our website:

• Identifiers: Name, contact information (e.g., phone number, email address, physical address), and login credentials.
• Device and Internet Activity: IP address, browser type, operating system, and traffic logs.
• Commercial Information: Details related to transactions, such as payment information. Card details are entered directly with our payment processor and are never stored on OCO systems.

This information may be collected directly from you when you provide it voluntarily while using our website.

1.2 Information Collected During Business Transactions

When conducting business directly with OCO Trailer Rentals, we may collect additional Personal Information such as:

• Identifiers: Name, company name, and business contact details.
• Payment Information: Card details for payment, handled entirely by our payment processor. Your card number is never sent to or held by OCO.

Providing Personal Information is optional but may be necessary for certain services or transactions.

We collect and use Personal Information for the following purposes:

• Providing, maintaining, and enhancing our Services and website.
• Processing trailer rental transactions and fulfilling service requests.
• Offering customer support and responding to inquiries.
• Conducting internal business analysis.
• Complying with legal obligations and protecting our rights.

We will only use your Personal Information to assist with your trailer rental needs. We do not sell your Personal Information to anyone.

We may share your Personal Information with:

• Service Providers: Partners who assist in delivering our Services.
• Legal and Regulatory Entities: When required to comply with legal obligations or to protect our rights.

We do not sell Personal Information. Non-identifiable, aggregated data may be shared for any lawful purpose.

Your Personal Information is stored and processed within the United States. We retain information only as long as necessary for business or legal purposes and securely delete or anonymize it when no longer needed.

Depending on your location, you may have the following rights under applicable data privacy laws:

• Accessing details about the Personal Information we hold.
• Requesting corrections or updates.
• Deleting your Personal Information.
• Opting out of data sharing or marketing communications.

To exercise your rights, contact us at Robert@OCOTrailerRentals.com.

We use industry-standard security measures to protect your information. However, no system is completely secure, so please exercise caution when sharing information online.

Our website uses cookies and similar browser storage to keep you signed in to your account and to remember display preferences. We do not use advertising or cross-site tracking cookies. You can manage your cookie preferences through your browser settings, though signing in will not work with cookies disabled.

Our services are not intended for individuals under the age of 16. If we learn we have collected Personal Information from a minor, we will delete it promptly. Renting a trailer requires you to be 18 or over, as set out in the rental agreement.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

We may update this Privacy Policy from time to time. Changes will be indicated by the “Last Updated” date at the top of this document.

By providing your phone number to OCO Trailer Rentals, you consent to receive calls and text messages from us, including messages sent by automated systems, related to your trailer rental inquiries and transactions. Message and data rates may apply. You can opt out of receiving messages at any time by contacting us at Robert@OCOTrailerRentals.com.